This notice explains how World of Willpower Private Limited (“Willpower”, “we”, “us”), Registered Office A1, 202, Sarhi Samruddhi CHS, Kothrud, Pune, Maharashtra, India 411038, acts as a Data Fiduciary and processes your personal data under the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable rules.
1. Personal data we collect
- Identity and contact data: name, phone number, WhatsApp number, email, city.
- Enquiry data: your message, business or product interest, and the venture you contacted.
- Product-specific data shared voluntarily, for example details required to assess an insurance, loan or credit card enquiry through our authorised distribution partner.
- Technical data: device type, browser, approximate location derived from IP, and cookie identifiers used to keep the site secure and functional.
We do not require you to share sensitive information such as passwords, full card numbers or one-time passwords. Never share these with anyone claiming to represent us.
2. Purposes and lawful basis
We process personal data only for the specified purposes for which you give consent, or where processing is permitted as a legitimate use under the DPDP Act. Purposes include:
- Responding to your enquiry and providing the requested service or product;
- Facilitating insurance, loan and credit card applications with the relevant insurer, lender or broker, including Turtlemint Insurance Broking Services Private Limited;
- Order fulfilment, delivery, invoicing and post-sale support;
- Statutory recordkeeping under FSSAI, AYUSH, drug licensing, tax and company law;
- Security, fraud prevention and grievance handling.
3. Consent and withdrawal
Where we rely on consent, it is free, specific, informed, unconditional and unambiguous, and given by clear affirmative action. You may withdraw consent at any time by writing to care@worldofwillpower.com. Withdrawal is as easy as giving consent, and does not affect processing carried out before withdrawal. On withdrawal, we will cease processing and erase the data unless retention is required by law.
4. Sharing and processors
We share personal data only with: insurers, brokers and lenders you have asked us to approach; logistics, payment and IT service providers acting as Data Processors under written contract; professional advisers; and government authorities where legally required. We do not sell personal data.
5. Retention
Personal data is retained only as long as necessary for the stated purpose or for the period prescribed by law (for example insurance, food safety, drug licensing, tax and accounting records). Thereafter it is erased or irreversibly anonymised.
6. Security safeguards
We apply reasonable security safeguards including access control, encryption in transit, least-privilege access, staff confidentiality obligations and periodic review. In the event of a personal data breach we will notify the Data Protection Board of India and affected Data Principals as required under the DPDP Act.
7. Your rights as a Data Principal
- Right to access a summary of your personal data and the processing activities;
- Right to correction, completion, updating and erasure of your personal data;
- Right to grievance redressal through the officer named below;
- Right to nominate another individual to exercise your rights in case of death or incapacity.
Requests may be sent to care@worldofwillpower.com and are acknowledged within 24 hours and resolved within 15 days.
8. Children's data
Our services are intended for individuals aged 18 and above. We do not knowingly process the personal data of children without verifiable consent of a parent or lawful guardian, and we do not undertake tracking, behavioural monitoring or targeted advertising directed at children. See our parental controls and child safety guidelines for details.
9. Cookies
We use strictly necessary cookies for site functionality and security. Any analytics or preference cookies are used only with your consent, and you can clear or block cookies in your browser settings at any time.
10. Grievance officer
Grievances, complaints and feedback may be sent to Solicitor and Attorney Vrushali Borade at vrushali@winlegaladvisors.com or care@worldofwillpower.com, and are acknowledged within 24 hours and resolved within 15 days, as required under the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 and the Digital Personal Data Protection Act, 2023. If you remain dissatisfied, you may approach the Data Protection Board of India.
11. Changes to this notice
We may update this notice to reflect legal or operational changes. Material changes will be highlighted on this page along with the revised date.